Elevated chargeback activity is visible in statements and read as an operational warning as much as a revenue one. It matters most in e-commerce, where it can indicate fulfilment or product problems rather than fraud.
MCA glossary
A card transaction reversed at the cardholder’s request, returning funds and usually incurring a fee.
Elevated chargeback activity is visible in statements and read as an operational warning as much as a revenue one. It matters most in e-commerce, where it can indicate fulfilment or product problems rather than fraud.
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