A small number of people file these claims professionally and are identifiable. Scrubbing removes a disproportionate share of risk for very little effort.
Full guide
TCPA and MCA leads: what brokers actually need to askWhat TCPA actually requires, and the questions that expose a vendor who cannot answer.
Related terms
TCPA
Federal law restricting calls and texts to wireless numbers, with statutory damages of $500 to $1,500 per violation.
Suppression list
A list of contacts that must be excluded from outreach — opt-outs, complaints, known litigators, existing customers.
Prior express written consent
The standard of permission required for certain marketing calls and texts to wireless numbers under the TCPA.