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How to run the discovery call

Six questions, in an order that disqualifies early and cheaply.

Alex Makowski · Updated 30 August 2026 · 2 min read

The short answer

Establish the use of funds, the amount and urgency, monthly revenue, time in business, existing positions and whether statements are available — roughly in that order, because the first two build engagement and the last four are the disqualifiers. Front-loading the qualification questions gets you accurate answers to fewer of them; earning the conversation first gets you honest answers to all six.

Every broker knows the six things they need. The order is what separates a call that produces accurate answers from one that produces the answers the merchant thinks will get them funded.

The order, and why

#QuestionDoing what
1What is the money for?Engagement, and it predicts urgency
2How much, and when do you need it?Sizes the deal, tests seriousness
3What is the business doing monthly?The primary qualifier
4How long have you been trading?The floor most funders enforce
5Anything else being repaid daily?The one they will not volunteer
6Can you get four months of statements?Predicts whether this moves at all

Question five is the important one

Existing positions are the most commonly withheld fact on a discovery call, and not always dishonestly — merchants often do not think of a previous advance as debt. Ask it as a mechanical question about their bank account rather than as an accusation: "is anything coming out daily or weekly at the moment?" gets a straighter answer than "do you have any other advances?"

What to do with a fail

  • Under the revenue or time-in-business floor: say so plainly and diarise the date it changes.
  • Heavily stacked: be honest about what that means for pricing before you spend a week on it.
  • Restricted industry: say it in the first two minutes, not on day four.
  • No statements available: find out why. It is sometimes a login problem and sometimes a signal.

A disqualification handled well is worth something. Merchants remember being told plainly that this is not going to work, and a diarised return at the point the blocker expires is one of the cheapest sources of funded deals a floor has.

Questions.

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