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Rules

The state mini-TCPA laws that actually bite

The short answer

State mini-TCPA laws are telephone solicitation acts that define the triggering equipment more broadly than the post-Duguid federal TCPA does, carry their own statutory damages and give consumers a private right of action. Florida, Oklahoma and Washington are the ones that changed national dialling practice, and the business-to-business exemption some of them carry is narrower than brokers assume.

On this page
  1. Set the floor to the strictest state you call
  2. What to do about it operationally
  3. Questions brokers ask

After the Supreme Court narrowed what counts as an autodialler under federal law, several states legislated to restore a broader definition. The practical effect is that compliance is no longer one federal standard — it is a federal floor with state ceilings on top of it.

What state laws addWhy it matters
A broader equipment definitionSystems that are not federal autodiallers can still be covered
Their own statutory damagesA second exposure on the same call
Private rights of actionIndividuals sue directly, not just regulators
Tighter calling windowsA dialler set to federal hours can still be late
Rules specific to textsSMS treated separately from voice

Set the floor to the strictest state you call

A national floor has two options: geo-fence the dialler by state and maintain a rule set per state, or operate everywhere at the standard of the strictest state you call into. The second is simpler, cheaper to maintain and far harder to get wrong, and the cost is a slightly narrower calling window.

What to do about it operationally

  • Store the merchant’s state on the record and route dialling windows off it, not off your own clock.
  • Hold the same consent standard everywhere — named party, affirmative act, timestamped record.
  • Treat texts as their own channel with their own consent, because several states do.
  • Review the list of mini-TCPA states periodically. It has grown every year and it will keep growing.

Questions brokers ask

What is a mini-TCPA law?

A state telephone solicitation act that adds to federal law — usually with a broader definition of the covered equipment, its own statutory damages, and a private right of action for individuals.

Which states have the strictest calling laws?

Florida, Oklahoma and Washington are the ones that changed national practice, with broad equipment definitions and private rights of action. The list has grown each year, so it is worth reviewing periodically rather than learning once.

Do state mini-TCPA laws exempt B2B calls?

Some do, narrowly. The carve-outs are drafted tightly enough that relying on one without advice is a bet — especially when the number is a sole proprietor’s personal mobile, which is common in this market.

How should a national floor handle different state rules?

Either geo-fence the dialler by the merchant’s state, or operate everywhere at the standard of the strictest state you call into. The second is simpler and much harder to get wrong.

Do these laws cover text messages?

Several treat texts explicitly and some apply different windows to them. Treat SMS as its own channel with its own consent rather than assuming voice consent carries over.

Reference

State-by-state rules

Calling windows, disclosure regimes and registration, state by state.

AM

Alex Makowski

Founder, Infinite Bookings

Runs the lead generation operation behind Infinite Bookings — paid traffic, the funding application, and the delivery pipeline that puts records into brokers’ CRMs.

Reachable directly at alex@infinitebookings.com or 732-609-7182.

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